Return Policy
At PoshNest, your satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our refund policy below:
Refund Eligibility
You have 14 days from the date of delivery to request a refund.
To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
Refund Process
To initiate a refund, please contact our customer service team at msbhuiyan62@gmail.com with your order number and reason for the return.
Once your return is approved, we will provide you with instructions on how to return the item.
Return Shipping
You are responsible for the cost of return shipping, unless the item is defective or damaged upon arrival.
We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee that we will receive your returned item.
Refund Approval
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-3 days.
Non-Refundable Items
Certain items may be exempt from being returned, such as perishable goods, personalized items, and items on clearance. Please check the product description for any exceptions.
If you have any questions or need assistance with your return, please contact our customer service team at msbhuiyan62@gmail.com. We are here to help!